Terms and Conditions

By accessing or using this website (www.merza.com.au), you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these Terms, you must refrain from using this website.
These Terms apply to all website users, customers, browsers, and contributors. MERZA reserves the right to amend these Terms at any time without prior notice. Any changes will take effect immediately upon publication on this website.

    Acceptance of Terms
    By accessing, browsing, or using the MERZA website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Returns Policy.
    Your continued use of this website constitutes acceptance of any amendments made after your first visit.

      Copyright and Intellectual Property
      All content on this website, including but not limited to images, photographs, graphics, logos, website design, layout, product descriptions, pricing, and written materials — is the exclusive property of MERZA Pty Ltd and is protected under Australian copyright, trademark, and intellectual property laws.
      You may not copy, reproduce, distribute, display, or use any material from this website without prior written consent from MERZA Pty Ltd.
      Unauthorised use of our intellectual property, including our brand name, logo, website content, and imagery, is strictly prohibited and may result in legal action.
      All third-party links or content featured on our website remain the property of their respective owners and are protected by their own copyright and usage policies.

        Pricing and Product Information
        All prices listed on the MERZA website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless stated otherwise.
        We make every effort to ensure that all product information, descriptions, and pricing are accurate. However, errors may occasionally occur.
        MERZA reserves the right to:
        Correct any errors or inaccuracies at any time without prior notice;
        Change pricing, promotions, or product availability without warning;
        Refuse or cancel any order if incorrect pricing or product information has been displayed due to a technical or typographical error.

          Orders and Payments
          All orders placed through this website are subject to acceptance and availability.
          Payment must be made at the time of purchase using one of our secure payment providers, including Credit card and PayPal.
          MERZA Pty Ltd does not store your payment details. Once your order has been processed, you will receive a confirmation email.
          We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

            Sale Items and Store Credit
            All sale items are final sale. No exchanges, refunds, or store credits will be issued for items purchased on sale.
            Store credit is valid for 6 months from the date of issue and may be used towards any full-priced product.
            Store credits are non-transferable and cannot be redeemed for cash.
            Expired store credits will not be reissued under any circumstances.
            By purchasing from our sale section or using store credit, you agree to these terms.

              External Links
              Our website may contain links to third-party websites or services that are not owned or controlled by MERZA Pty Ltd.
              We are not responsible for the content, accuracy, or privacy practices of any linked sites. Accessing third-party links is at your own discretion and risk.

                Website Use
                You agree to use this website for lawful purposes only.
                You must not:
                Attempt to interfere with the security or functionality of the website;
                Misuse or alter any content, image, or intellectual property;
                Use any automated means (including bots or data mining) to extract data or copy material from the website;
                Impersonate another person or use false details when creating an account or making a purchase.
                MERZA reserves the right to terminate access to any user who breaches these Terms.

                  Liability
                  To the maximum extent permitted by law, MERZA Pty Ltd will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this website, including but not limited to loss of data, profits, or business opportunities.
                  Nothing in these Terms affects your rights under the Australian Consumer Law regarding faulty products or services.

                    Privacy
                    Your personal information is collected and handled in accordance with our Privacy Policy, which complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
                    By using this website, you consent to the collection and use of your personal information as outlined in that policy.

                      Amendments
                      MERZA reserves the right to update or modify these Terms and Conditions at any time without notice. The revised Terms will take effect immediately upon being published on our website.
                      We encourage you to review this page periodically to stay informed of any changes.

                        Governing Law
                        These Terms and Conditions are governed by the laws of the State of Victoria, Australia.
                        Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts of Victoria.